PURCHASING:

Methods of Payment:
We accept payments by following credit cards:

• VISA
• MasterCard
• American Express
• Discover/Novus
• Diners Club
• JCB

Also accept:

• PayPal - Express Checkout

• Electronic Check Drafts - Also known as ACH or Digital Checks.
• FXSource - Direct electronic funds transfer service.

All transactions is Safe and SSL encrypted. Secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

2CheckOut.com Inc.(Ohio, USA) is an authorized retailer for goods and services provided by www.russiancddvd.com.

SHIPPING AND HANDALING:

We ship to anywhere in the World, All Packages are well packed and sent from Ukraine via: Ukrainian Postal Service Priority Mail (Airmail).

International Shipping:

We ship to anywhere in the World.

Free Shipping - No Hidden Fees.

Sipping of All Orders Is Free.
International Shipping Is Free.

Delivery Time

Order Processing + Shipping Time = Delivery Time

Shipping Time

Shipping takes 5-15 days for orders in the EU.
Shipping takes 7-15 days for orders in the US.
Shipping takes 5-20 days for orders in all other countries.

Order Processing

Usually order processing takes a 24-48  hours.
In case of limited stock please allow up to 3 days to be shipped.
All orders placed at weekends & holidays will be processed at the next business day.

International Customs Taxes.

In most Countries Customs Taxes are not applycable for orders under cost of $200.
If Your order over 14 items it will be separated on 2 packages to reduce amount of each package.
Check with local authorities concerning any applicable taxes, duties, and/or customs delays before placing your order.
We are not responsible for any of these fees or delays.

RETURN AND REFUND POLICY:

SATISFACTION IS GUARANTEED !!!

We will provide a full refund for any unopened or defective item's that is returned for any reason within 45 days of the date of purchase.

RETURN: How To Send In ?

1. Log in to your account at russiancddvd.com.
2. Find order you want to return.
3. Print invoice and put the reason of the return on a back side.
4. Include invoice in your package.
5. Mail package to the address listed below:
   
   Dimitri Ognenskyi (russiancddvd.com)
   Abonentskiy Yashik 74, Kiev
   Ukraine, 02097
   
   
6. E-Mail Us.
7. We will issue a refund once we receive returned package.

If a CD jewel case or cassette case arrives damaged, email with photo of it and your order number and we will send you a new replacement case for free.

In the case of defective product, please contact us for information on obtaining a replacement item. A defective or damaged title can only be replaced by the same item. Another title cannot be substituted in place of a damaged or defective item.




 

PRIVACY POLICY:

Thank you for accessing the web site of Russiancddvd.com.
We respect your privacy and want to protect your personal information. Your privacy is important to us and is completely guaranteed.
We do not sell, rent or distribute our customer base or any part of it.
When you give us your e-mail, address or phone number during the ordering process they are used for order confirmation, processing and delivery purposes only. We do not store in our database your finacial information, we ask you only for information we need to process and send your order.

LICENCES COPYRAIGHTS:

All DVD’s and CD’s are Licensed and have numbered governmental issued holographic seals on it.
If you need additional information or have any legal concerns regarding a product on our site,  please provide a URL and description of your issue in a write form using administrative contacts in “Contact Us” Section.