Welcome to the Russiancddvd.com help section

PURCHASING:

Methods of Payment:
We accept payments by following credit cards:

• VISA
• MasterCard
• American Express
• Discover/Novus
• Diners Club
• JCB

Also accept:

• PayPal - Express Checkout

• Electronic Check Drafts - Also known as ACH or Digital Checks.
• FXSource - Direct electronic funds transfer service.

All transactions is Safe and SSL encrypted. Secure socket layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

2CheckOut.com Inc.(Ohio, USA) is an authorized retailer for goods and services provided by www.russiancddvd.com.

SHIPPING AND HANDALING:

We ship to anywhere in the World, All Packages are well packed and sent from Ukraine via: Ukrainian Postal Service Priority Mail (Airmail).

International Shipping:

We ship to anywhere in the World.

Free Shipping - No Hidden Fees.

Sipping of All Orders Is Free.
International Shipping Is Free.

Delivery Time

Order Processing + Shipping Time = Delivery Time

Shipping Time

Shipping takes 5-15 days for orders in the EU.
Shipping takes 10-15(East), 10-20(West) days for orders in the US.
Shipping takes 5-20 days for orders in all other countries.

The estimated delivery date gives the approximate dates that your order may arrive to you.
In some cases customs or postal delays are possible that are beyond our control.

Order Processing

Usually order processing takes a 24-48  hours.
In case of limited stock please allow up to 3 days to be shipped.
All orders placed at weekends & holidays will be processed at the next business day.

International Customs Taxes.

In most Countries Customs Taxes are not applycable for orders under cost of $200.
If Your order over 14 items it will be separated on 2 packages to reduce amount of each package.
Check with local authorities concerning any applicable taxes, duties, and/or customs delays before placing your order.
We are not responsible for any of these fees or delays.

RETURN AND REFUND POLICY:

SATISFACTION IS GUARANTEED !!!

We will provide a full refund for any unopened or defective item's that is returned for any reason within 45 days of the date of purchase.

RETURN: How To Send In ?

1. Log in to your account at russiancddvd.com.
2. Find order you want to return.
3. Print invoice and put the reason of the return on a back side.
4. Include invoice in your package.
5. Mail package to the address listed below:
   
   Dimitri Ognenskyi (russiancddvd.com)
   Abonentskiy Yashik 74, Kiev
   Ukraine, 02097
   
   
6. E-Mail Us.
7. We will issue a refund once we receive returned package.

If a CD jewel case or cassette case arrives damaged, email with photo of it and your order number and we will send you a new replacement case for free.

In the case of defective product, please contact us for information on obtaining a replacement item. A defective or damaged title can only be replaced by the same item. Another title cannot be substituted in place of a damaged or defective item.




 

PRIVACY POLICY:

Thank you for accessing the web site of Russiancddvd.com.
We respect your privacy and want to protect your personal information. Your privacy is important to us and is completely guaranteed.
We do not sell, rent or distribute our customer base or any part of it.
When you give us your e-mail, address or phone number during the ordering process they are used for order confirmation, processing and delivery purposes only. We do not store in our database your finacial information, we ask you only for information we need to process and send your order.

LICENCES COPYRAIGHTS:

All DVD’s and CD’s are Licensed and have numbered governmental issued holographic seals on it.
If you need additional information or have any legal concerns regarding a product on our site,  please provide a URL and description of your issue in a write form using administrative contacts in “Contact Us” Section.





 

What are DVD Region Code? And What My region Code?

DVD region code defining the area of the world in which they can be played. 

SOLUTION’S

How  To Play  -   Region 5 (PAL) DVD’s

Discover Your DVD player.

Usually a region configuration flag is set in player's firmware at the factory. This flag holds the region number that the machine is allowed to play.
However, if the player is not region-free, it can often be unlocked with an unlock code entered via the remote control.  This code simply allows the user to change the factory-set configuration flag to another region, or to the special region "0". Once unlocked this way, the DVD player allows the owner to watch DVDs from any region. 
Also Your Player should support (PAL) video system please consult your DVD player’s documentation or manufacturer for DVD disc compatibility.

Follow this link to search for free Unlock codes.
Google.com/search + DVD Region Unlock Codes

If you expecting troubles finding free code for your player. We can try to help you.
Please describe model of your player if Remote Codes avalible for your player we will try to find you one.
 

Standalone (Region-Free) DVD players.

Region-free players are DVD players shipped without the ability to enforce regional lockout, or without this flag set. This was partly a result of a landmark ACCC case in which the High Court of Australia ruled that region lockouts breached fair trade and market competition practices.
Search You Local Suppliers by term Region-Free DVD Player.

Available from $46.99
Search on Amazon + Region Code Free DVD player
Or
Search On Google-Products + Region Code Free DVD player

Software DVD players.

Most commercial or standard windows software players are setup to a region code, but can be easily changed with software.

DVD Region Killer (Windows XP\ME\2000\98)
Is a simple, small and easy-to-use Freesoftware application that enables you to play DVD titles made for different regions on your PC DVD Player.
Available for  Download from Softpedia. 

OR ANYDVD http://www.slysoft.com/en/anydvd.html
(SahareWare Work With Vista)

Is PC  DVD drive region locked?
If your drive is set to a specific region. You may be able to change the region code up to 4 times, but after that your drive will become permanently locked to the last selected region.

All drives slower than 5x never have any region code. 5x and faster drives may be region locked.

^{*This Solutions are writed for Australian and New Zealand customers to provide information how to play dvd's. Acording to High Court of Australia ruled that region lockouts breached fair trade and market competition practices, players that enforce region coding may violate the Trade Practices Act. The government of New Zealand is also considering a similar ruling.}