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Terms and conditions.


RETURN AND REFUND POLICY:


SATISFACTION IS GUARANTEED !!!

We will provide a full refund for any unopened or defective item's that is returned for any reason within 45 days of the date of purchase.


RETURN: How To Send In ?

  1. Log in to your account at russiancddvd.com.
  2. Find order you want to return.
  3. Print invoice and put the reason of the return on a back side.
  4. Include invoice in your package.
  5. Mail package to the address listed below:

    Dimitri Ognenskyi (russiancddvd.com)
    Abonentskiy Yashik 230,
    Kiev, Ukraine, 04210

  6. E-Mail Us.
  7. We will issue a refund once we receive returned package.

If a CD jewel case or cassette case arrives damaged, email with photo of it and your order number and we will send you a new replacement case for free.

In the case of defective product, please contact us for information on obtaining a replacement item. A defective or damaged title can only be replaced by the same item. Another title cannot be substituted in place of a damaged or defective item.

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